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Compliance Insight

How should certificate and sustainability claims be checked?

Certificate and sustainability wording should be checked against actual documents, certificate scope, product scope and project requirements before being used in public or sales materials.

Material Q&AAnswer first, sample confirmed

Clear answers to common material questions help designers and brands choose paper directions faster.

Key point

Document first, wording second

Public claims should start from real documents. A certificate title alone is not enough; scope, validity, holder and applicable product direction all matter.

Key point

Keep downloadable evidence organized

A certificate download area should make it clear which files are available, which images are pending upload and which claims require project confirmation.

Key point

Avoid over-claiming

Food contact, recycled content, ESG and FSC-related statements should never be expanded beyond the actual held documents and project-specific confirmation.